General Info
General Info
General Info
Take a look at our Planetary codes. The Festival experience is more pleasant for everyone involved when we all adhere to the following…
Festival Guidelines
- Show goes on rain or shine.
- No pets - including dogs, cats, birds, or any other animals - are allowed anywhere on the Festival grounds, campgrounds, or parking lots/cars. It would be cruel to bring your pet to this Festival. Service animals, of course, are an exception.
- Alcohol, Glass, and Video Cameras are not allowed on the Festival grounds. You are welcome to bring your own food and soft drinks in appropriate containers. We serve beer, wine, and cocktails at the Festival (don’t forget your ID). We also have a wide assortment of vendors with reasonably priced yummy food, cool crafts, clothes, and other products. Taping is permitted unless the performing artist requests otherwise.
- Show is general admission; no reserved seating available.
- Not responsible for loss, damages, or personal injury.
- All tickets must be exchanged for a wristband, which must be worn on your wrist, for festival entry.
- Only the first copy of the barcode ticket scanned will be honored.
- Dancing and hula hooping are welcome in designated areas.
- Sorry, no frisbee playing in the Festival.
- Please use only low back chairs in front of the sound booth on the Festival grounds. If we can roll a basketball under it, we will ask you nicely to move behind the sound booth.
- Children 12 and under get FREE entry into the festival and campgrounds when accompanied by a ticketed adult.
- In the spirit of Festivarianism, if you see an empty tarp, feel free to have a seat until the owner returns.
Line Policy
Our long-standing line policy exists to create a kinder, gentler, more Festivarian-like entry each morning. Please keep in mind that the entry line is a complicated logistical problem and we have developed these rules with decades of experience, while taking a number of factors into consideration.
Our goal is to create an entry procedure that will be fair, orderly, and will satisfy the greatest number of Festivarians. Any feedback or suggestions you may have are greatly encouraged!
Remember, this is a general admission festival. Your tarps do not change that. Festivarians who see an unoccupied tarp are encouraged to have a seat until the owner returns.
Line Policy - Town Side (General Admission)
- You must be physically present in line at all times - no empty chairs!
- Numbers will be handed out each morning prior to the gates opening.
- Even after receiving your number, you must stay in line - reasonable bathroom/coffee breaks aside.
- Per Town ordinance, you may not camp in line - this means no tents, no cooking, and no sleeping.
- One number, one person, one tarp.
- Festivarians with numbers will be admitted into the Festival in order, one at a time, after going through the standard Customs procedure.
Line Policy - Town Park/Warner Field Side
- 750 numbers will be RANDOMLY distributed to Town Park and Warner Field wristband holders ONLY. (Children wearing kids’ bands will NOT receive a number.)
- Numbers will be distributed each morning of the Festival between 7am and the time when gates open at the TP/WF entrance.
- ONE number, one person, one tarp. No exceptions!
- After receiving your number, please find your numeric position in line no less than 30 minutes prior to the gates opening.
- Festivarians with numbers will be admitted into the Festival in order, one at a time, after going through the standard Customs procedure.
- Due to the random nature of the number distribution, there is no need to line-up overnight.
Refund Policy
- If you need a refund, please e-mail: help@seetickets.us. The subject line of your email should read: “Telluride Bluegrass Festival Refund - (your name)”. Please include your See Tickets order number (begins with the letters “gn”) along with exact details of your refund request.
- Refund requests for Telluride Bluegrass Festival must be made on or before March 6, 2020.
- See Tickets can only refund you back to the same card that your tickets were purchased. There will be no refunds after this date. No extensions or exceptions.
- Orders placed using a payment plan that have not been paid-in-full are non-refundable.
Sustainable Festivation Policy
The success of our efforts to make the Festival more green depends on everyone. For several years, everyone involved has noted a great spirit of cooperation among Festivarians in regard to the efforts to reduce waste. By preparing ahead of time, you can make a difference with regards to festival waste and energy consumption. Here are a few ideas:
- Bring reusable items such as water bottles, insulated travel mugs, and vintage TBF beer cups.
- Carpool. Not only is it more gentle on the environment, it’s more fun too! (You think YOU sound good singing along to vintage New Grass Revival at the top of your lungs on the way to Telluride? You’ll sound even better with more people!) Check out the “Hitching a Ride” board at the Festivarian Forum.
- Take your recycling home when you leave the valley so that we can reduce the number of truck trips to carry the waste to Grand Junction.
- Bring your own personal eating utensils and reusable napkins.
- If you’re staying in a hotel or condo, let them know that you don’t need to have your towels and sheets washed daily.
- Bring your own bag if you buy groceries.
- Bring home your beer cups, as they will last for years. If you can’t, please dispose of them only in the specially marked containers at the beer booth and customs gate.
- Share your knowledge and ideas with Planet Bluegrass on survey cards and in Greentown, or by emailing green@bluegrass.com
Frequently Asked Questions
If you have a question that isn’t posted, please email it to: planet@bluegrass.com.
The festival runs daily from around 10am to midnight. Check out the complete main stage schedule and Elks Park schedule.
The box office opens each day one hour before gates, and closes down when the closing act hits the stage.
The 2019 box office hours are:
- Saturday before: Noon-4pm
- Sunday before: Noon-4pm
- Monday: 10am-4pm
- Tuesday: 10am-6pm
- Wednesday: 9am-10pm
- Thursday: 9am to 10pm
- Friday: 8am to 10:30pm
- Saturday: 8am to 10:30pm
- Sunday: 9am to 9:15pm
The festival box office is located next to the main festival entrance on the east end of East Pacific Avenue.
Please come prepared for any weather conditions. This includes: intense sun, heat, rain, wind, sleet, and yes, possibly snow. The show happens rain or shine! At an altitude of close to 9,000 feet, the weather can change quickly; it does get chilly at night even if the temperature is in the 90s during the day. SUNSCREEN IS A MUST! Please remember to DRINK LOTS OF WATER and WATCH YOUR ALCOHOL consumption, especially if you’re coming from lower elevations.
Service animals are permitted at the Festival. Each service animal must remain with its owner and be restrained. Emotional support animals, comfort animals and therapy dogs are NOT service animals as defined by the ADA Guidelines, and therefore are NOT allowed.
NO, NO, NO. NO PETS ALLOWED in the campgrounds, the show, or the parking lots. Be your pet’s best friend and do not bring him or her to the show. Service animals, of course, are an exception.
If you need a place for your dog to stay, try the following options:
- Montrose Veterinary Clinic: 970-249-5469 (Sunday pick-up 5-6 only)
- Deleff Kennels (Delta): 970-874-4058
- Cottonwood Ranch & Kennel (Crawford): 970-921-7100
- San Juan Vet Clinic (Montrose): 970-249-4490 (24-Hour Emergency Vet. No boarding.)
- Wag Resort (Grand Junction): 970.241.2949
Please note: Most boarders require proof of current vaccinations, that your dog is spayed or neutered, well brushed, and that they play well with others.
You will not be able to drive into or park on the streets of Telluride from Tuesday, June 16 thru Sunday, June 21 unless you have a barricade pass, local county license plates, or a handicap sticker. If you have a vehicle pass for Town Park, you may drive through the barricade to the campground. In order to park in Telluride after Tuesday, June 16, you will need a Town Access sticker for your windshield. We do not have these; they are not for sale. They are distributed by the Parks and Recreation department of Telluride. If you are staying in a hotel or condo in town, the lodging company or hotel will supply you with this sticker. If you live in town, go to the department of Parks and Recreation to get the sticker. If you are coming for the festival, you may park in the festival parking lot in Mountain Village. You may not camp or sleep overnight in your vehicle in any of the parking lots. A free shuttle bus services the campgrounds. We encourage you to walk or bring your bike and use the beautiful bike path!
We aren’t currently aware of any road construction issues. But we will post any information here as it gets closer to the Festival.
IF YOU ARE JUST COMING FOR THE DAY…
You will most likely be directed to festival parking in Mountain Village. Parking is free! After your vehicle is parked for the day, you will take the free gondola down to the town of Telluride. The scenic gondola ride takes about 15 minutes and the Festival is a five block walk from the gondola station.
Folks who want to go into the town of Telluride and park can get a temporary parking permit from the barricade that is 1/4 mile west of the Town. These permits only allow a maximum of 3 hours parking in town. After that time period, cars will be ticketed or towed.
IF YOU ARE STAYING IN A HOTEL…
It’s likely your hotel has parking accommodations. Check with them in advance to see what your options are. If your hotel does not provide parking, you are able to use the public parking in Mountain Village. See above for details.
IF YOU ARE CAMPING…
You are permitted to drive your vehicle into or near the campground in order to unload. Once you have unloaded your gear, the campground parking staff will direct you to park your vehicle in Mountain Village. You must have a permit to use any of the lots designated for campers.
IF YOU ARE CAMPING AND HAVE A VEHICLE PASS…
You may park inside the designated campground. Please note that after 12pm on Wednesday, you will not be able to drive in and out until after the festival.
Handicap parking is available at the festival with an authorized handicap sticker.
Yes, there is a small airport in Telluride.
Their number is (970) 728-5313.
Numerous lodging options are available in Telluride and nearby Mountain Village. For more information, visit our Lodging Page or Camping Page.
We have several campgrounds available from 0 to 10 miles from the festival. CAMPING IS SOLD PER PERSON AND PER VEHICLE NOT PER SITE. If there are two of you and you want to have your vehicle at the campground with you, you must purchase two camping passes and one vehicle pass in addition to your festival passes. A vehicle is considered anything requiring a license plate. Shuttles run from all campgrounds to the festival. The town of Telluride and the United States Forest Service certainly acknowledge your respect for these areas, and so do we. Thank you.
Campgrounds are equipped with porta potties and fresh water. Town Park and Warner Field also have regular bathroom facilities. There are no hookups at any of the campgrounds. Showers are available Thursday thru Monday from 8am to 1pm at the Telluride High School for $4.
ALCOHOL, GLASS, and VIDEO CAMERAS ARE NOT ALLOWED on the festival grounds. You’re welcome to bring in your own food and soft drinks in appropriate containers. We serve beer, wine and cocktails at the festival (don’t forget your ID!). We also have a wide assortment of vendors with reasonably priced YUMMY FOOD!
Seating is all general admission lawn seating so bring a tarp or chair. Only low-back lawn chairs are allowed in front of the sound booth. If we can roll a basketball under it, we’ll ask you nicely to move. Tarps are allowed to reserve space and to protect the grass. Umbrellas, shade tents, and other view obstructing items are allowed along the back fence only. Due to many complaints and in the spirit of Festivarianism, if you see an empty tarp, feel free to sit until the owner returns. We hope this will cut down on the frustration that many of you have expressed upon seeing empty tarps during those killer morning and afternoon sets.
Audiotaping the music at the festival is permitted. Recording devices must be self-contained (we do not provide AC outlets or patches to the soundboard), and you may not obstruct the view of your fellow festivarians with your equipment. There is no designated area for taping.
Children 12 and under get FREE entry into the festival and campground when accompanied by a ticketed adult. Check out the family tent daily for fun family activities! Please accompany your children at all times.
You can buy a four day pass or single day passes. Sorry, we don’t offer a 2 day pass.
YES, you can and we LOVE our volunteers! You can work 4 four-hour shifts in exchange for a four-day pass (approximately 16 hours total volunteer work). For more information and to fill out an online application, visit our volunteer pages.
The gondola stops running at 2 am.
The festival dates revolve around the weekend closest to the Summer Solstice. Next year the festival dates are June 18-21, 2020.