If you need a refund, please e-mail: help@seetickets.us. The subject line of your email should read: “Telluride Bluegrass Festival Refund - (your name)”. Please include your See Tickets order number (begins with the letters “gn”) along with exact details of your refund request.

Refund requests for Telluride Bluegrass Festival must be made on or before the refund deadline of March 1st, 2024.

See Tickets can only refund you back to the same card that your tickets were purchased. There will be no refunds after this date. No extensions or exceptions.

For more information on ticket transfers, click here.

Again this year, you will be limited to a maximum of 4 tickets of a given type (e.g. 4-day pass, Friday single-day) per customer. After enforcing several different ticket limits over the past few years, this limit of 4 tickets per customer is intended to get tickets to as many Festivarians as possible, while limiting large purchases by scalpers. In addition, as of the 2024 Festival, there is a four(4) ticket maximum for tickets that are bundled with camping (Town Park, Warner Field, and Mary E Ilium). That means that you can only purchase a combined four tickets between the Town Park, Warner Field, and Mary E tickets types. For example, you can purchase 4 Town Parks, or 2 Town Parks and 2 Mary Es, or 3 Warner Fields and 1 Mary E etc. Any tickets purchased in excess of four will be automatically refunded.

RFID stands for “radio frequency identification,” and it’s a method of transmitting and receiving data. RFID-enabled wristbands carry a small amount of data such as your name and order number, and they allow us to operate more securely. If someone loses their wristband, we are able to look it up and remotely deactivate it so it does not fall into the wrong hands. We use “passive RFID,” which means the chip does not have a built-in battery and can only transmit data when it is held up to a scanner. It cannot be used to track location!